Call 9-1-1 to report a fire, a crime or to save a life only.
When notifying emergency services of your location, provide the municipality, exact street or civic address, and nearest intersection.
If You are Self Evacuating
Residents who are self-evacuating are asked to register with the Canadian Red Cross by calling 1-800-863-6582.
- New Brunswick RCMP: 1-888-506-RCMP (7267)
- Kennebecasis Regional Police Force: 506-847-6300
- Alma: 887-6126
- Belleisle Valley: 485-2594
- Cambridge Narrows: 488-2274
- Chipman: 339-6773
- Coles Island: 362-2183
- Cumberland Bay: 339-5699
- Elgin: 756-8449
- Hammond Jeffries: 433-4627
- Hampton: 832-6475
- Havelock: 534-8206
- Hillsborough: 734-7005
- Kennebecasis Valley: 848-6604
- Millstream: 433-6329
- Nauwigewauk: 832-7327
- Norton: 839-3011
- Peninsula (Kingston): 763-2226
- Penobsquis: 432-6604
- Petitcodiac: 756-3140
- Riverside-Albert: 882-3021
- Riverview: 387-2201
- Salisbury: 372-5466
- Martins: 833-2015
- Sussex: 432-4542
- Upham: 832-5838
New Brunswick Emergency Measures Organization (EMO)
River Information Line
Road Closures and Travel Advisories
- 511 within New Brunswick
- 1-800-561-4063 outside of New Brunswick
Canadian Red Cross
Residents who are affected by flood water and do not have access to alternative accommodations (neighbours, friends or family) can contact the Canadian Red Cross at 1-800-863-6582. They will provide assistance.
If residents see water encroaching on their property and are concerned about potential power outages, or if they wish to have their power disconnected before flooding occurs, they can contact NB Power at 1-800-663-6272.
Help with Stress
It is normal for residents to feel anxious about their own safety during an emergency situation, even if they are not directly affected. People react in different ways to stressful events. It is important for residents experiencing stress to talk about their feelings of sorrow, anger, and other strong emotions.
If in crisis, there are several 24-hour emergency numbers that are available to help, including CHIMO helpline (1-800-667-5005); Tele-Care (811); and Kids Help Phone (1-800-668-6868).
Residents can report damages related to the current spring freshet by calling 1-888-298-8555 or by registering damages online.
Service New Brunswick TeleServices line will be available to receive calls between 8 a.m. and 7:30 p.m. from Monday to Friday and 9 a.m. to 1 p.m. on Saturdays and Sundays.
The Damage Report Line program will allow residents, tenants, small businesses and not-for profit organizations to receive information and register their flood-related damage with a single phone call.
The damage assessments will be reviewed and health and safety inspection teams may be dispatched if required.
Village of Alma
- Phone: 506-887-6123
- Facebook: @AlmaVillage
Town of Hampton
- Phone: 506-832-6065
- Facebook: @HamptonNB
Village of Hillsborough
- Phone: 506-734-3733
- Facebook: @VillageOfHillsborough
Village of Norton
- Phone: 506-839-3011
Village of Petitcodiac
- Phone: 506-756-3140
- Phone: 506-849-5778
Public sand and bags are available for residents affected by rising water levels. It is located at the Works Garage on Civic Drive (beside Walter Jewett Field).
Village of Riverside-Albert
- Phone: 506-882-3022
- Facebook: Riverside-Albert Village
Town of Riverview
- Phone: 506-387-2020
- Facebook: @TownofRiverview
Village of Salisbury
- Phone: 506-372-3230
- Facebook: Village of Salisbury
Village of St. Martins
- Facebook: @VillageofSt.Martins
- Phone: 506-432-4540
- Facebook: @townofsussex
Village of Sussex Corner
- Phone: 506-433-5184
- Facebook: @ VillageofSussexCorner
Advice for flooded basements
People are advised to be cautious when pumping water out of their basements. Pumping it out too soon could cause structural damage or collapse the basement. As a safety precaution, basement water levels should not be more than 30 centimetres (one foot) lower than the outside water level.
The following links provide information useful to residents impacted by flooding:
- After a Flood(Public Health advice)
- Homeowners Checklist – Flood Recovery
- Flood Cleanup: Electrical Systems
- How to chlorinate your well water
Disaster Financial Assistance
The Province of New Brunswick’s recovery program will allow residents to receive information and register their flood-related damage with a single telephone call, and will put health and safety inspection teams in contact with residents in the flood-affected areas to allow them to return to their homes more quickly.
Registering with SNB at 1-888-298-8555 is the first step in the recovery process, which includes three elements:
- Complementary assistance, including water and electrical testing to ensure safety.
- Health and safety inspections, to assess damage and determine what repairs are required for residents to safely return to their homes.
- Disaster financial assistance, which may be available to assist in covering eligible costs of repairs.